(740) 967-1000 Hours: Mon-Fri 8:30-5:30

K-Ceps Autobody Services

Do I need an appointment to get an estimate?

No, Walk-ins are always welcome. Expect the process to take about half an hour. We’re open M-F 8:30-5pm, so feel free to stop in and get an estimate at your convenience.

Will my car ever be right again?

This is a common question, and the answer is a resounding yes. There is absolutely no reason why your car shouldn’t be as good as it was prior to the loss, if not better! All of our technicians are trained in the latest collision repair techniques and we utilize “state-of-the-art” equipment to insure that your car is restored to its pre-loss condition. K-ceps Auto Body takes great pride in the work that we do and our goal is 100% customer satisfaction.

Do I have to take my car to the shop my insurance company refers?

No. Your insurance company cannot require you to use a particular shop. These are preferred shops, and there are a variety of reasons why the insurance company suggests them. K-ceps is preferred by many insurers, but rest assured, we will work with any insurance company to provide a quality repair.

What if someone gives me a lower estimate?

Since all body shops charge the same for labor and parts, the difference is in how thorough our visual estimate is compared to other facilities. Compare their estimate to ours, and you’re likely to see more items on a K-ceps Auto Body estimate. That only means we’re being honest and up front with you about the extent of the damage. Bring any estimate to K-ceps Auto Body and we’ll be happy to explain the difference!

How long will the repair take?

The length of the repair depends on many factors including: severity of the damage, availability of parts, and speediness of insurance approval. At K-ceps, we understand that your car is an important part of your life, and we will strive to provide excellent repairs in a short amount of time. Our skilled technicians, state of the art equipment, and lean production practices help ensure on-time delivery.

Who do I pay my deductible to?

The amount of your deductible is determined in your insurance policy. K-ceps collects the deductible from you when you pick up your vehicle. We bill the insurance company for the rest.

Does K-ceps Autobody warranty their work?

Yes. You can rest assured that our labor is warrantied for life. Parts and materials are warrantied by the manufacturer.

What is the repair process like?

The repair process begins with you bringing your vehicle in for an estimate. We then work with your insurance company to process the repair claim. We then perform a meticulous disassembly of all damaged areas of the vehicle to determine any structural or mechanical damage. We will order the necessary parts and complete the repair. Once the repair is complete, we will conduct a detailed inspection of your vehicle to insure a quality repair.

265 W Coshocton St Johnstown Ohio 43031

(740) 967-3000

K-Ceps Service Center Services

What are some of the services offered by K-ceps Service Center?

K-ceps is your one stop shop for all things mechanical. We can diagnose and fix engine problems, suspension troubles, as well as issues with the exhaust, tires, and brakes. K-ceps works on all vehicles, and can perform routine maintenance such as oil changes, front end alignments, and tire rotations.

Does K-ceps have competitive prices on tires?

Absolutely. Many people assume that places with words like “discount” in their name have the best prices on tires. This isn’t the case. K-ceps has very competitive pricing, sells many brands, and we provide a free alignment and lifetime tire rotation with purchases of four tires.

Does K-ceps Service Center warranty their repairs?

Yes. Our reputation is our most valuable asset, and it is very important that our customers are well taken care of. Depending on the quality of the parts you choose, warranties range from 90 days to lifetime. Our skilled service consultants will advise you on the options and their warranties at the time of repair.

Do I need an appointment?

That depends. Walk ins are welcome, but are subject to availability. K-ceps understands that car trouble usually happens unexpectedly, and is a huge inconvenience. We’ll do everything we can to get your vehicle up and running as quickly as possible.

How Can We Help?

Our team of skilled and experienced professionals are here to help.

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